FREE DELIVERY ON ALL ORDERS OVER £40!

FAQs

FREQUENTLY ASKED QUESTIONS

Welcome to our FAQs Page, where we provide clear and informative responses to to your questions.
We believe that the most balanced (and thus memorable) wines are made from fruit that is picked relatively early on the harvest calendar, the end result being a wine that is livelier on the palate, deeper in complexity, lower in alcohol, and more worthy of cellaring.

PRODUCT INFORMATION

My baby's skin is very sensitive. Will Toddle work for me?

All our products are made from 100% natural ingredients and have been dermatologically tested for sensitive skin. However, we would recommend patch testing the product 24 hours before use.

Are toddle products gluten-free?

Yes, Toddle natural skincare products for children are completely gluten-free.

Do you use alcohol in your hand gel?

No – only in our wine glasses.

Is Toddle suitable for adults too?

Our Toddle products are dermatologically tested and suitable for all.

Do you have any palm oil in your products?

None of our products contain actual palm oil, but some ingredients may be derived from palm oil production. Rest assured, we are working to ensure that any of our ingredients derived from palm oil come from a certified sustainable source.

I’m Vegan, can I use Toddle products?

Here at Toddle we embrace your choices, which is why all our products are PETA Vegan approved. 

Is Toddle suitable for newborn babies?

The lovely people at the NHS do recommend that all babies under 6 months be kept out of the sun entirely, but if they can cry or dribble then go wild! However, we also advise patch testing the product 24 hours before using for the first time.

Are your products recyclable?

We are doing as much as we can to make our Toddle product packaging sustainable. Our Bite & Sting Relief and Insect Repellent are presented in aluminium tins and the cardboard that we use is sourced from a recyclable source.

Are your products 100% organic?

No, our products are not 100%, but they are as organic as possible. We’re not done, though! At Toddle, we’re committed to making our natural skincare products for children the very best they can be, through constantly learning, reformulating and refining our products.

Are your products tested on animals?

Absolutely not! We love animals here at Toddle, which is why our 100% natural skincare products for children are PETA Vegan approved.

DELIVERY INFORMATION

What are your UK delivery options?

Free Delivery 
Free delivery is only available where stated, products are normally received within 3-5 working days of placing your order via a Tracked 48hr Service. Delivery times may vary depending on where you are situated.

Standard Delivery
The delivery charge is £3.99.
Products are normally received within 3-5 working days of placing your order via a Tracked 48hr Service. Delivery times may vary depending on where you are situated.

Channel Islands, Northern Ireland, Highlands and Islands

Please note that sometimes delays do happen, depending on where you are and what the weathers doing. But rest assured, we’re squirrelling away to get your orders to you as quickly as possible. 

When should I expect my order to arrive?

You will receive an order confirmation after purchase and then a further email when a tracking number is assigned to your delivery. This will enable you to track the progress of your products.

What are your international delivery options?

All of our shipping rates are calculated at checkout, but if you have any questions feel free to get in touch via our contact page.

Still need help?

Feel free to message us on one of our many social channels, or send us an email.
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